Consumer Protection
Helpful Information for Consumers
The Department strives to maintain a system to promptly and efficiently act on consumer complaints by providing information about how to file complaints, its procedures for complaint investigation, disposition or resolution.
Consumer News
Helpful Links for Consumers
We have grouped the links for consumers by topic. If you cannot find what you are looking for, or need a paper copy of any of the materials, listed below, please contact us.
- COVID-19 Resource Links
- Counseling and Assistance Organizations
- Home Buyer Assistance Programs for All Professions
- Texas Statewide Homebuyer Education Program
- HomeFree-USA – Nonprofit Homeownership Counseling Organization
- Neighborhood Assistance Corporation of America – Nonprofit Advocacy
- NeighborWorks® Foreclosure Tips and Help
- Homeownership Preservation Foundation
- Support & Guidance for Homeowners
- FDIC Cybersecurity Resources
- 10 Ways to Protect Your Personal Information and Your Money
- More About How to Protect Yourself From Data Breaches
- Getting Social With Your Bank
- What to Know If Criminals Disrupt a Bank’s Internet Services
- Avoiding Scams: Sticking to the Basics Can Go a Long Way
- Avoiding Fraud, Protecting Your Privacy: Best Practices for Young Adults
- How Older Adults Can Steer Clear of Scam Artists
- Don’t Get Taken by Wire Transfer Scams
- Protecting Your Plastic from High-Tech Criminals
- Using Technology to Remain Financially Fit
- Safe Mobile Banking: Our Latest Tips for Protecting Yourself
- Logging In…and Locking Out Fraud Artists
- Your Wallet: A Loser’s Manual
- Can You Spot a Scam?
- Other Topics, Links, and Publications
